Digital Quality Management System in Construction: The Key to Reducing Rework and Improving Profits

The quality of workmanship is pivotal for the prosperity of any construction project. It is estimated that rework and abortive work can sum up to 23% of the entire contract value. In this article, we shall discuss how digital quality management systems can reduce rework and improve profitability.

Why Digital Quality Management System is Imperative in Construction

The complexity of construction projects mandates the importance of quality workmanship. Nevertheless, monitoring of defects and accountability of contractors are intricate. Traditional quality management systems are not capable of guaranteeing that all imperfections are located and addressed quickly. On average, research has shown that 72% of construction projects suffer delays and 63% incur cost overruns due to flaws. Contrarily, the International Journal of Project Management observed that digital quality management systems can boost the exactness of flaw detection by up to 30%. Hence, digital systems are equipped with the capacity of offering real-time tracking and monitoring, thereby enabling businesses to detect and solve issues promptly.

How Digital Quality Management System Can Reduce Rework and Increase Profits

Digital quality management systems can diminish rework and uplift profits in various ways. Primarily, by enabling real-time tracking and monitoring of defects, digital quality management systems facilitate the detection and tackling of problems in a timely manner. According to a study by the Journal of Construction Engineering and Management, the implementation of digital quality management systems can lead to a 20% decrease in rework. Thus, utilisation of digital quality management systems can boost profitability while simultaneously streamlining the quality management process, reducing labor costs, and optimising efficiency.

Digital Quality Management System for Construction 

In today's fast-paced construction industry, a digital quality management system can significantly improve the efficiency and accuracy of your project. The following are the 6 essential features you need to ensure your system is equipped to tackle the unique challenges of construction:

Feature #1: Configurable Dashboard Overview

Get real-time insight into the status of your project with a comprehensive dashboard that provides graph visualization and easy identification of recurring defects. The Hubble Quality Management System's actionable insights will help you reduce rework and improve overall performance. 

 
Image: Dashboard overview of Hubble Quality Management System 
 

Feature #2: Defect Management System

Monitor and track defects in real-time to improve inspection precision and reduce communication errors. The Hubble Quality Management System's photo attachments, annotations, and floor plan zoning make it even easier to stay on top of quality control.

Feature #3: Quality Inspection Forms

Streamline your inspection process with customisable workflows and checklists. The Hubble Forms dynamic form builder allows for easy updates to forms for specific quality inspection requirements, ensuring your team always has the latest version.

Feature #4: Digital Documentation

Store all documents in a centralised, digital location for easy retrieval and tracking. The Hubble Quality Management System's color-coded statuses make it simple to track document compliance with industry regulations. 

 
Image: Colour-coded statuses in Quality Inspection Module 
 

Feature #5: Real-Time Remote Access

Save time and money while holding contractors accountable while managing inspections on-the-go The Hubble Quality Management System's automated push notifications ensure contractors rectify, report, and approve defects in a timely manner.

Feature #6: Offline Mode

Work uninterrupted with offline mode, which allows users to open, update, and submit forms even when internet connectivity is poor or limited. The Hubble Quality Management System is particularly useful for those working on remote job sites.

Implementing a Digital Quality Management System: A Step-by-Step Guide

Implementing a digital quality management system can seem daunting, but with a clear plan, it can be a straightforward process. Here are 5 steps to follow when implementing a digital quality management system:

Step 1: Define your quality control objectives

The first step in implementing a successful digital quality management system is to clearly define your quality control objectives. This includes identifying the areas of the project that need monitoring and control, setting performance metrics, and determining the stakeholders responsible for implementing and maintaining the program. With the assistance of Hubble's customer success team, a design workshop can be held to further understand your needs and challenges.

Step 2: Choose a Digital Quality Management System

The next step is to choose a digital quality management system that aligns with your objectives. To ensure ease of use and customisation, it is recommended to choose a system that is intuitive and user-friendly. With the guidance of Hubble's customer success team, the workflows can be reviewed and streamlined to meet your needs.

Step 3: Train your team

Effective training is crucial for the success of a digital quality management system. This step includes setting up digital inspection forms, training team members on how to use the system, and establishing a process for conducting inspections and documenting any defects that are found. Hubble's customer success team will be available to provide ongoing support, troubleshooting, and best practices to improve performance.

Step 4: Conduct inspections

Scheduling regular inspections is a critical aspect of the digital quality management system. Inspections can be performed on a scheduled or random basis, covering all aspects of the work such as materials, equipment, tools, safety, and workmanship. The results of the inspections are recorded and analysed to identify areas for improvement, and a follow-up process can be implemented to ensure that corrective actions have been taken.

Step 5: Monitor and Make Adjustments

The final step involves evaluating the data collected from the system and determining if any changes are necessary. Regular monitoring and analysis of the data is crucial for continuous improvement and optimisation. To enhance user support and streamline communication correspondences, Hubble has equipped its Quality Management System with HubbleCare, which encourages clients to raise questions, report issues, make suggestions, and provide feedback. 

Real-Life Examples of Successful Digital Quality Management System in Construction

Hubble Quality Management System is being used in many construction projects with great success. Watch how our clients have succeeded with us through our customer stories.

• Guan Ho Construction's Nursing Home Project
• Redevelopment of Singapore’s Shaw Tower with Digital Solutions
• Penta Ocean Construction and JTC’s Offshore Marine Centre 2 Project
• Boustead Projects Deliver High-Quality Razer Headquarters in Singapore

Measuring the ROI of Digital Quality Management System in Construction

Assessing the ROI of digital quality management systems in construction is vital. To measure the Return on Investment of these systems, here are some metrics to consider: 

• Decreased rework
• Enhanced profits 
• Lower labor costs
• Heightened efficiency
• Decreased project completion time

In conclusion, investing in a digital quality management system can have a significant impact on the success of your construction business. From improving workmanship to increasing profits, the benefits are clear and undeniable. Our team of experts is here to help you every step of the way, from implementation to ongoing support. Don't hesitate to reach out to us and schedule a consultation today. Together, we can help you reach your full potential and achieve your goals.